About The PCC

The PCC Americas is a non-profit organization open to all Avaya Network’s Partners in North, Central and South America. The purpose of our organization is to bring partners together to ensure that new Avaya product rollouts contain all the necessary elements for successful introduction, implementation and maintenance worldwide.


To provide a forum to identify areas of common interest and concerns for the purpose of improving Enterprise products and services as well as Avaya and Partner processes. Issues, recommendations and requests coming from the PCC will receive top priority within Avaya. This will result in improved product performance, operational effectiveness, technical support and Partner-Avaya relations and profitability which ultimately will increase customer satisfaction.